​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Sample witness statement - defendant

Form assistanceThis is an example of a completed witness statement. It is important to complete your statement using your own details and based on your own circumstances. If you need more help, get legal advice

For more information on writing a witness statement, see Instructions for preparing witn​ess statements.

Case study icon

Case StudyCase study - Meena and Fantastic Florists

Meena runs a small business from home, doing website design and IT support for other small businesses. One of her regular clients, Fantastic Florists, has failed to pay her invoice in the amount of $4,000 for the website she built. Meena sent a couple of reminder letters but there has been no response. She tried to contact Fiona from Fantastic Florists by telephone but could not reach her. Meena sent a letter of demand to Fantastic Florists. Fiona from Fantastic Florists offered to pay for part of the outstanding invoice. Meena refused Fiona's offer and started legal action in the Small Claims Division of the Local Court to recover the outstanding amount from Fantastic Florists. Fiona filed her defence. At the pre-trial review, the court gave directions to Meena and Fiona to file their witness statements before the hearing date. Fiona prepares her witness statement.

Meena Vishwana v Fiona Frame trading as Fantastic Florists
Case Number SC20xx/766
In the Local Court at Blacktown

Statement of Fiona Frame

I, Fiona Frame, of 42 Lancaster Road Cowra NSW 2974, unemployed, state:

  1. ​​I am the defendant.
  2. Until September 20xx, I owned my own business in Blacktown Mall trading under the name Fantastic Florists. This business has since been closed and I am currently unemployed.
  3. In February 20xx, I started to look around for a company to set up a website for my business and to manage and maintain the business' computer system. I looked in the Yellow Pages and asked some other business owners in Blacktown Mall for recommendations
  4. One of the store owners I spoke to recommended the plaintiff, Meena Vishwana.
  5. In mid-April 20xx, I called Meena and we had a conversation. I said "I'm looking for someone to build and maintain a website for my shop, and to do general computer maintenance and troubleshooting. You were recommended by one of the other store owners in Blacktown Mall". Meena said "We should have a meeting to talk about what you want in more detail and I'll give you a quote".
  6. On 20 April 20xx, Meena came to my shop and I had a conference with her that lasted about an hour. My second-in-charge, Sally Fishwick, was running the shop-front at the time. During the conference I explained to Meena in detail how important the website was to developing my business. I explained that I was putting a lot of money into expanding my business from flowers to gift hampers and that I need the website to handle customer orders and payment online.
  7. During that conference, I remember I said to Meena "I don't know much at all about computers so I'll really be relying on you. The computer system has been a real struggle for me". She said, "No problems! I provide a full service, including telephone assistance and I'm close by so I'll be able to give you the support you need".
  8. During that conference Meena also told me her hourly rates. She said "I will be able to build the website over the next three months but I only have about 20 hours a month available. It will be more than enough time for me to do the website and to review your computer system to see if I can give you any recommendations". I also remember Meena telling me that I could call or email her about any computer questions or problems I had.
  9. At the end of the conference, I said to Meena "Im really looking forward to working with you and the stuff you have been telling me about the website sounds like exactly what I need. When can you start?"  Meena said "I can start in May but I will send you a letter confirming what we have talked about today". A copy of the letter from Meena dated 23 April 20xx is attached and marked as Attachment A.
  10. On 4 May 20xx, Meena came to my shop to look over the computer system. She spent about a two hours looking over the equipment and running some of the computer programs that had been giving me trouble in the past couple of months.
  11. Through the rest of May 20xx, I spoke to Meena about once a week and, on Meena's request, I emailed her pictures and information for the website.
  12. On 8 June 20xx I had a big problem with my accounting software. It kept crashing and we couldn't enter any of our accounts information into the computer. I tried to call Meena but couldn't get through. I left her a message to call me back as it was an urgent problem.
  13. I tried to call Meena again every day from 9 June to 12 June 20xx but I couldn't get through to her. I was very unhappy because the accounting software also keeps track of our outgoing orders and stock and I don't have a hard copy of that kind of information.
  14. On 15 June 20xx Meena called me back. I said to Meena "I'm really unhappy, Meena. I thought you said that you provide a full service but I have been waiting for a whole week to get my accounting software looked at! What's going on?" Meena said "Im sorry but I've been really busy. I got back to you as soon as I could. I'll come round this afternoon and fix the system for you".
  15. Throughout the rest of June and July 20xx I found it very difficult to get hold of Meena when I needed her. A copy of my diary for the months of May, June and July 20xx, where I wrote down all the times I tried to call Meena and the responses I received, is attached and marked as Attachment B.
  16. On 2 August 20xx, I received a one page report from Meena about my computer system. A copy of the report is attached and marked as Attachment C.
  17. On 3 August 20xx the website went "live" and I started to include the website in my advertisements in the local paper. From the first day it went live my customers experienced problems with the website. Copies of emails I received from customers from August 20xx are attached and marked as Attachment D.
  18. On 12 August 20xx I received an invoice from Meena in the amount of $4,000. I was really upset and called Meena. I said "I won't pay this invoice, Meena. You know that you haven't provided me the service that you promised and the website is terrible! It doesn't work properly. Meena said "I know that there have been some teething problems with the website but that happens all the time. I did the work. You should pay me".
  19. On 16 October 20xx I received a letter of demand from Meena. I called her and we had a conversation where I said "I will pay you $1000 for your work in May 20xx but I won't pay you for the website because it doesn't work properly and I didn't receive good service from you in June and July so I shouldn't have to pay for that". Meena said "I guess I'll see you in court then".

Signed: Fiona Frame

Dated: 2 January 20xx