​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |
LawAccess NSW > Representing Yourself

Responding to a noise complaint

This section has information about responding to a complaint made about noise.

If your neighbour has complained about noise that you are making, your first step is to talk to them to try and resolve the problem.  If they have made a complaint you may have been issued with a warning, direction, order or notice from your local council or the police. If you live in strata or you are a residential tenant, your neighbour may have made a complaint to the owner's corporation or your landlord.

Your neighbour may also have made an application for a noise abatement order at the local court.

AlertIf you have breached (broken) a noise restriction, direction or order or notice from police or local council, you may be given a penalty notice (fine) or sent a court attendance notice to respond to the charge at court. If you have received a fine or a court attendance notice, you should get legal advice.

    Responding to a warning

    Police, your local council, your landlord (if you are a tenant) or your owners corporation (if you live in strata) may give you a verbal or written warning about noise.

    If this happens you should consider the warning carefully and see if there is anything you can do to stop or reduce the noise. A small change in your behaviour may avoid your neighbour taking any further action against you.

    If you know where the complaint has come from, try to talk to the person or consider trying mediation to resolve the complaint. For more information, see Talking to your neighbour.

    Breaching noise restrictions

    The law sets out what types of noise should not be heard between certain times from inside a neighbour's home. There are also restrictions on amplified noise, power tools, air conditioners, cars and alarms. For more information on noise restrictions, see Noise restrictions.

    If you have breached noise restrictions, the police or your local council may issue you with a warning about the breach. 

    If you breach the restriction again within 28 days they may give you a penalty notice (fine). If this happens to you, you should get legal advice.

    Responding to a noise abatement direction

    If your neighbour made a complaint to the police or local council about noise caused by you or coming from your property, they may have issued you with a noise abatement direction requiring you to stop making the noise.

    For more information, see Responding to a noise abatement direction.

    Responding to a nuisance order

    If your neighbour made a complaint about your cat or dog your local council may have issued you with a nuisance order.

    For more information, see Responding to a nuisance order.

    Responding to a prevention notice

    If your neighbour made a complaint about noise and the council believes you can take steps to prevent the noise from occurring again, your local council may have issued you with a prevention notice. 

    For more information, see Responding to a prevention notice.

    Responding to a noise control notice

    If your neighbour made a complaint about noise, your local council may have issued you with a noise control notice. A noise control notice will specify days and/or times when the noise can occur and may even set allowable noise limits.

    For more information, see Responding to a noise control notice.

    Noise complaints in strata

    If you live in a strata scheme premises, your neighbour may have made a complaint to the owners corporation, the managing agent or the building manager.

    All strata residents must follow the strata scheme by-laws. By-laws will usually include restrictions on noise and disturbances to neighbours.

    For more information, see Noise complaints in strata.

    Noise complaints about tenants

    If you are a residential tenant, either in private rental, public or community housing, your neighbour may have made a complaint to your landlord.

    All residential tenants have an obligation not to disturb the quiet enjoyment of their neighbours.

    For more information, see Noise complaints about tenants.

    Responding to an application for a noise abatement order

    If your neighbour has a dispute with you about noise, they can apply for a noise abatement order at the local court. This is an order from the court telling you to stop or change the noise.

    For more information, see Responding to a noise order.


    ​Further information

    Tenants NSW

    NCAT - Tenancy

    Housing NSW

    Housing Pathways NSW

    Fair Trading NSW - Strata schemes 

    Fair Trading NSW - Resolving disputes and mediation

    NCAT - Community schemes