If you are a residential tenant, your neighbour may have made a complaint about noise to your landlord or real estate agent.
All tenants have terms in their residential tenancy agreement (lease) that mean that they must not:
cause a nuisance, or
interfere with the peace, comfort or privacy of a neighbour.
You must also not permit anyone else to do these things, which means that you must not let your visitors or people living with you cause a nuisance or disturb your neighbours.
If your neighbour complains to your landlord, your landlord or real estate agent has a number of options on how to respond.
Your landlord may decide that you are not breaching the residential tenancy agreement and may take no further action.
Your landlord may warn you that you are breaching the residential tenancy agreement.
Your landlord may apply to the NSW Civil and Administrative Tribunal (NCAT) for an order that you stop breaching (breaking) the tenancy agreement.
In the most serious cases the landlord may give you a termination notice then apply to NCAT for an order terminating your tenancy.
If your landlord gives you a termination notice or makes an application to NCAT for an order you should get legal advice from your local Tenants Advice and Advocacy Service.
If you are a tenant of FaCS Housing NSW (sometimes called Housing Commission or Department of Housing), your neighbour may make a complaint to FaCS Housing NSW about noise.
For more information on FaCS Housing NSW policies, see the Housing NSW website.
If you are a tenant of a community housing service your neighbour may make a complaint to the community housing service.
For more information on community housing policies, see the Housing Pathways NSW website.