LawAccess NSW > Representing Yourself > Debt > Resolving your dispute


Mediation is another way of solving a problem. At mediation, you and the other party, with the help of a neutral person called a 'mediator', try to settle the dispute. 

The mediator helps people understand the problem, talk to each other and come up with solutions. A mediator will not take sides and cannot give you legal advice. 

If you come to an agreement, you can put it in writing and you can agree to make it legally binding. 

Community Justice Centres (CJCs) provide free mediation services in NSW. The staff can tell you if your situation is suitable for mediation. CJCs will then contact the other person and encourage them to participate in a mediation session. You can find contact details on the Community Justice Centres​ website.

For more information, see the Mediation section of the Legal skills topic.

If you are able to reach an agreement, you can write down what has been agreed and both of you can sign and date the agreement. For more information, see Put it in writing.

AlertIf your dispute is with a bank or other credit provider, you have other options. See Resolving your dispute with the bank or credit provider.​