​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |
LawAccess NSW > Representing Yourself > Car accidents > What to do after an accident

What to do after an accident

Case study - Rob and MickCase study icon

Rob bought his first car last year, with his dad's help. He was backing out of a parking spot at the shops when he felt a bump. Rob had run into a car that was waiting behind him. Rob exchanged details with the other driver, Mick. Rob doesn't have comprehensive car insurance. Rob's not sure what should happen next.​

Case study - Marley and LaraCase study icon

Marley was driving her brand new car down a crowded street on Friday night when she had an accident. She had slowed down to let a car on the side of the road finish pulling out of a parking spot when she was hit from behind by another car. Marley exchanged details with the other driver, Lara. Marley doesn't have comprehensive car insurance but she has a CTP green slip and her car is registered. Marley doesn't know what she should do next to get her car fixed.​

​​After an accident there are several things you may need to do. These include:

    ​Repor​​ti​​​​​​​ng the accident to the Police

    Not all accidents have to be reported to the police.

    For information about when and how to report an accident to the police, as well as getting information about the accident from the police, see Calling the police.

    If you or someone in your car was hurt in the accident, see Injuries.

    Exchanging details with the other driver

    It is important that the people involved in a car accident have each other's contact details.

    For more information about what details to get, and how to get them if the other driver will not provide them, see Exchanging details.

    Alert Icon​If the other driver will not exchange details, you should make a note of the other car's registration plates and report the accident to the police within 24 hours.

    Gathering evidence

    At the scene of an accident it is important to write down the names and contact details of any witnesses. It is also important to take photos of the place where the accident happened and any damage to your car or the other driver's car. This may help you if you need to claim the cost of repairs from the other driver or if the other driver makes a claim against you.

    For more information, see Gathering evidence.

    Getting repair quotes

    After the accident, you (or the owner of the car) will want to know what the cost of repairing the damage will be, and whether it is worth repairing the car. You can get quotes from a panel beater.

    For more information, see Getting repair quotes.

    Contacting your insurance company

    If your car is insured, you should tell your insurance company about the accident even if you don't think you were at fault or if the damage to your car is minor (less than your excess).

    For more information, see Contacting your insurance company.

    For further information, see What to do after an accident - Frequently Asked Questions.

    Exiting car after accident in parking lot
    ​​ ​​​​
    ​ ​

    Furth​e​r information

    ​​​Legal Aid N​SW Brochure - Crashe​d your c​ar?​