​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |
LawAccess NSW > Representing Yourself > Car accidents > What to do after an accident

Calling the police​

    ​Reporting ​an accident to police

    You must report a car accident to police when:

    • a person was killed or injured
    • a driver did not stop and give their details to the other driver or drivers, or
    • a vehicle was towed away after the accident.

    You can report the accident to the police by:​

    • calling 000 while you are still at the scene of the accident
    • going to a police station, or
    • telephoning the Police Assistance Line on 131 444.

    You must report as soon as possible, but, except in exceptional circumstances, within 24 hours. It is an offence if you do not.

    Alert iconIf someone is killed or injured as a result of the accident, you should get legal advice before making a statement to the police.

    When will the police attend the scene?

    Police will not always attend the scene of an accident. They have guidelines about when they will and will not attend. The police are likely to attend the scene of an accident where:

    • someone is killed or injured
    • drivers have not exchanged details
    • a driver appears to be affected by drugs or alcohol
    • police need to direct traffic or deal with hazards, or
    • a bus or truck needs to be towed.

    In these cases, you may call 000 so that the police can attend the scene.

    Alert iconIf someone is killed or injured as a result of the accident, you should get legal advice before contacting the police.

    If only a car needs to be towed away (and no-one is injured or affected by drugs or alcohol), the police do not need to attend the scene. You must exchange details with the other driver and report the crash. You can report the accident after you have left the scene by calling the Police Assistance Line on 131 444. For more information on when and how to call the police, go to the Road Safety section of the  NSW Police Force website.         

    Getting a copy of the Incident Report

    If the police came to the accident, or the accident was reported to the police, you can get an Incident Report.

    To do this you need to fill in an Application for an Incident Report form. You can get a copy of the form from the NSW Police Force website.

    You should then:

    • complete the application
    • attach a cheque or money order for $85.10 (as at 1 July 2015) made payable to 'NSW Police Force' or include your credit card details
    • send it to:
      Insurance Services Unit
      Locked Bag 5102
      Parramatta NSW 2124

    The Incident Report will usually be sent to you within 10 to 15 working days.

    The police will not reduce or cancel the fee in cases of financial hardship.         

    What's in the Incident Report

    Normally, an Incident Report will have the following information:

    • the name of the police officer in charge at the time the accident was reported
    • the place where the accident happened
    • the names and contact details of the drivers involved in the accident
    • registration numbers of the cars or motor vehicles in the accident
    • a summary of the accident
    • the date and time of the accident

    Sometimes drawings of the location may also be included.

    Other information from the police

    If you think the police have more information that wasn't in the Incident Report, you can also make a Formal Application for Access to Government Information (previously referred to as a 'Freedom of Information' application).

    For more information, go to the NSW Police Force website.