​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Insurance

Some people will have an insuran​ce policy for their vehicle. An insurance policy is a contract between the policy holder and an insurance company (such as NRMA, AAMI, GIO). An insurance policy sets out the circumstances in which the insurance company will pay for damage to a vehicle.

    ​Types ​​of​​​​ ​​car ​​insurance

    Not all insurance policies are the same. Some policies only cover other people who are injured in the accident. Some provide cover for damage to the other person's car or property, whilst others cover damage to the car of the driver at fault as well.

    For more information, see Types of car insurance.

    Making a claim

    If you have car insurance, the decision to claim on your insurance will probably depend on the type of insurance you have, who was at fault and how much it will cost to repair the damage. In some situations you may be able to claim directly on the other person's insurance.

    For more information, see Making a claim.

    Dealing with insurance companies

    Insurance companies can sometimes be difficult to deal with, particularly if it is the other party's insurance company.

    For more information, see Dealing with insurance companies.         

    Complaints about insurance company decisions

    Sometimes an insurance company will reject your claim and it is difficult to know how to challenge that decision. They may have a good reason to do so, or you may want to have that decision reviewed. To find out what to do if your claim is rejected, see Complaints about insurance company decisions.

    For further information about insurance, see Insurance - Frequently Asked Questions.