​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Responding to a letter of demand 

A letter of demand is a letter fro​m the other party asking for money to be paid. It often warns you that if this is not done they may start a court case to recover the money you owe them.

If you were in a car accident and the other driver believes it was your fault, they (or the owner of the car or their insurer) may send you a letter of demand. This might be the first time you find out that someone is claiming money from you. 

A letter of demand will usually state: 

  • ​how much the other party is claiming
  • why the other party believes you were at-fault in the car accident
  • what the other party will do if you don't pay them by a certain date. ​

You may receive the letter by post, email or fax. The demand can also be made over the phone or in person. If the other party is insured, the letter of demand may be sent by their insurance company.

You can write a response to the letter of demand, explaining that you admit or deny their claim, offering to pay a different amount, or offering to pay the amount in instalments.

Sample: 

When the other party receives your response, they will decide whether to accept your offer, put a counter offer or take the case to court. 

If you and the other party reach an agreement, you should record your agreement in writing. For more information, see Resolving your dispute – Put it in writing.

Handy hintIf you need help working out what payments you can afford, you may want to contact a financial counsellor. To find a free financial counsellor, go to the Financial Rights Legal CentreExternal iconwebsite. 

AlertBe careful about what you write in your response to a letter of demand, as it could be used against you later if the case goes to court. If you are not sure how to respond to a letter of demand, you should get legal advice.​