​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Hire cars 

You may be involved in an accident while you are driving a hire car, or the other vehicle involved in the accident could be a hire car. The person who is responsible for any damage will depend on who is at fault and who the driver is.

    ​When the ot​her ​car is a hire car 

    Hire car companies are generally not responsible for damage caused by the drivers of their cars, unless the driver was their employee. When a person hires a car and they cause an accident, they will be responsible for any damage caused. 

    When a person hires a car, they usually sign a rental agreement. Some rental agreements do not cover damage to other cars or property (called 'third party property damage'). 

    If you were in an accident with a hire car, and the driver of the hire car was at fault, the hire car company may be able to help you make your claim if the car was insured for third party property damage. You should provide them with quotes for repairs to your car. If you are not sure if the driver of the hire car has third party property insurance, you should get legal advice

    If the car was not insured for third party property damage, you can make a claim on the driver dire​ctly. See the Rental cars and insurance factsheet​ on the Financial Rights Legal Centre website.

    If the driver of a hire car doesn't stop and exchange their details you could make an application to Transport for NSW to get the details of the hire car company. For more information, see Identify the other party

    Once you have the hire car company's details, you may be able to get the details of the driver from them. If you are having difficulty getting the details of a driver from a hire car company, you should get legal advice​​

    When you are driving a hire car 

    If you are the driver of a hire car and are involved in an accident, the hire car company's insurance will generally cover any damage caused to the hire car. You may need to pay a higher excess. 

    If you are driving a hire car and you cause an accident, the driver of the other car can claim against you. When you hire a car, you usually have to pay more to get insurance to cover you for damage to other cars or property (called 'third party property damage'). You will need to check the rental agreement to see if you are covered for third party property damage. 

    When you hire a rental car it is very important to read the fine print in the rental agreement. Sometimes the rental agreement has terms and conditions that can limit your cover in certain circumstances, such as when the car is being driven by someone not on the rental agreement or if you admit you were at fault in an accident.

    If you are the driver at fault, the rental agreement may not cover damage to other cars or property. If this is the case, the owner of the other car may claim against you. 

    AlertIf you were in an accident whilst driving a hire car, you should get legal advice.  

    Specialised hire cars 

    In some cases an employee of the hire car company will drive the hire cars as part of the service. For example, limousines and wedding cars are often hired with a driver and these hire cars are licensed to carry public passengers.

    If you have an accident with a specialised hire car and you are not sure who to make a claim against, or if you cause an accident while you are the driver of a specialised hire car and don't know whether you have to pay for the cost of any damage, see Driving for ​work