​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Small claims flowcharts

This page links to flowcharts that will take you through the steps you may need to take if someone owes you money or someone is chasing you for money.

Steps on the flowchart are linked to pages within this site. Using the flowchart can help you find the right page for your problem.  

 Does someone owe you money?  

Letter of demand - Creditor

It's worth trying to get the money you are owed for a debt or as a result of a car accident paid back without the trouble and expense of a court case. The first thing to try is simple - a letter of demand.

For more information about what can happen after you send a letter of demand, see Letter of demand - Creditor flowchart.

Starting a case - Creditor

You may have a sent a letter of demand to someone who owes you money, but the debt, or part of it, may not be paid. If this is the case, you may want to start a court case against the debtor to recover the money owed to you.

For more information about how to start a court case and what can happen when you do, see Starting a case - Creditor flowchart.

After the case - Creditor

At the end of your case, you may have been successful in getting a judgment against the defendant, but you still don't know how to get your money.

For more information about the options you have when you have a judgment against a debtor, see After the case - Creditor flowchart.

Is someone chasing you for money?

Letter of demand - Debtor

A letter of demand is usually the first step a creditor will take to try and get you to pay them money. If you receive a letter of demand, you may not know how you should respond, and what might happen if you do or don't respond.

 For more information about what you can do and what might happen when you receive a letter of demand, see Letter of demand - Debtor flowchart.

Responding to a Statement of Claim - Debtor

If the creditor sent you a letter of demand, you may not have replied, or you and the creditor may not have been able to come to an agreement. If this is the case, the creditor might start a court case against you by filing a Statement of Claim and serving it on you.

For more information about the options you have when someone serves a Statement of Claim on you, see Responding to a Statement of Claim - Debtor flowchart.

After the case - Debtor

At the end of your case, if the magistrate or assessor decided you owed the money, you will have a judgment against you. There are a number of ways that a judgment creditor can enforce a judgment debt.

For more information about how a judgment creditor can enforce a debt and what you can do about it, see After the case - Debtor flowchart.

Picture party making a point about her case
Picture party has lost her case