​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Preparing for mediation

There are seven steps you need to take to prepare for mediation at the Federal Circuit Court:

 Preparing f​​or m​​​ediation - Step by step guide  

Step 1: Check ​the time and date of the mediation.

If you can't mak​e it that day?

If there is a very good reason why you cannot be available, you should contact the:  

Do this as soon as you can.  

If you are running la​te?

It is important to be on time. If you are running late, you should call the court or Fair Work Commission as soon as possible to let the person mediating your case know.

How long will it​​ t​​ake?

Make sure you are prepared to be at mediation for a while. Mediation can last all day. You may need to arrange time off work or child care.

If you need an interpreter you should contact the Federal Circuit Court or Fair Work Commission  as soon as possible after mediation has been arranged. They may be able to provide an interpreter for you.  This is usually free.

Step 2: Re​ad your employer's Response

What is a Respo​nse?

A Response is a document your employer should have filed after you served your application and claim. You should have received the Response before the first directions hearing.

Make sure you read the employer's Response to your application and claim carefully. This will help you understand what the employer is saying about your case. Make sure you also read any documents the employer has attached. Compare them with your documents.

  If your employer says there is a problem with your application (for example, that you are not entitled to a payment you are claiming, or that a different Award applies to the work you do) you should get legal advice. ​

Step 3​: Understand​​ how the law applies to your case

You should prepare for mediation so that you can get the most out of it. For more information about where your right to wages and entitlements come from, and what you might be entitled to, see:

Calculate how much you are owed

If you contacted the Fair Work Ombudsman before making a small claim in the Federal Circuit Court and your case was investigated, the inspector may have given you a report which included a calculation of how much money your employer owes you. You can also use documents like pay slips and time sheets to work out what you are owed.

If you want to work out for yourself how much leave you are entitled to, you can use the Leave Calculator on the Fair Work Ombudsman website.  

Get leg​al advice

You should get legal advice about:

  • the strength of your case
  • what you might be awarded if your case goes to a hearing
  • whether you are owed any other amounts of money
  • the effect of any payments on your Centrelink or other payments.

Who can go with y​ou?

It is a good idea to take a friend or relative to mediation with you, for support if you can. When organising the mediation, ask the registrar if you are allowed to have a support person attend with you. This will help if you are angry or need to discuss any offers with someone. A support person will also help if you feel intimidated by your employer or their lawyer.

  A support person can’t speak for you or represent you, and should remain silent during the mediation.

Can you hav​e a lawyer?

You can only be represented by a lawyer with the court’s permission if you are using the small claims procedure. If you have been given permission and you are represented by a lawyer, your lawyer must attend the mediation at court. If you want a lawyer, you will have to organise one yourself. For more information about finding a lawyer, see Getting more help.

Step 4: Think about what you want to end the dispute

What do you ​want?

Think about how you want to end your disagreement with your employer. Would you be prepared to settle for less than you believe you are entitled to? You might consider settling for less if:

  • you want to avoid going to a hearing
  • the evidence supporting your case is not strong
  • it is important to you to continue having a good relationship with your employer
  • you get a reference or statement of service from your employer if you have left your job.

For a handy tool to help you prepare your thoughts, see Preparing for mediation - worksheet.

Step 5: Work out what your legal costs and expen​ses are

What are legal costs and expenses?

Legal costs usually refer to the costs of hiring a lawyer. Expenses might include costs such as your filing fee, photocopying costs, the costs of subpoenas, service fees and postage.

If you have had a lawyer help you with some or all of your case, you should ask your lawyer to prepare a bill of all your costs and expenses up to and including the day, or days, of mediation. That way you will be able to work out how much you have to pay your lawyer before accepting any offers.

Step 6: Organise ​your documents

You should put all the documents about your case together. You should have these with you during the mediation so that you can quickly find any information or documents you need.

What should yo​u take?

You will need:

  • your notes and/or completed Preparing for mediation - worksheet
  • a copy of your application and claim
  • a copy of the employer's Response
  • copies of your most recent pay slips
  • a chronology (which is a list of events in order of when they occurred)
  • letters or emails from your employer to you about your work performance and/or dismissal.

Your application and small claims form contain your explanation of your complaint. Take the time to read these again and see if there is anything you have left out or anything else you think you want to explain in more detail. If you have made a mistake in your application or claim, you should get legal advice.

If you have not included dates for conversations, meetings or emails, make a note of these now.

Step 7: Go to ​mediation

Find out where t​o go

Check with the Federal Circuit Court or the Fair Work Commission (depending on who is doing the mediation) to find out where you have to go to attend mediation. Find out what time it starts and when it is expected to finish.

Work out how you will ge​t there

If you are going to drive, find out if there is any parking nearby, and how much it costs. You don't want to arrive late for mediation because you couldn't find a parking spot. If you are going to use public transport, check timetables and make sure you give yourself plenty of time.

What should you take?

Take the documents you have prepared, a notepad and some pens so you can write things down and take notes. Take a mobile phone with you just in case you want to call someone (such as a friend or relative) to discuss a settlement offer.

For more information on what to expect at mediation, see Goi​ng to mediation​.