If you have not been able to reach an agreement, the next step is to send a 'letter of demand'.
A letter of demand is a letter to the person who has your goods, demanding that they return the goods or pay you money for them.
Once you send a letter of demand you usually have six years to start a court case against the other person if no other letters had previously been sent.
A letter of demand may also be called a 'notice of demand'.
Sending a letter of demand:
If an Apprehended Violence Order (AVO) is in place against you protecting the other party or anyone they have a domestic relationship with, you should get
legal advice before sending a letter of demand. Sending a letter of demand may be a breach of the AVO.
The letter you send should tell the other person:
If you think that your goods have been destroyed or lost, then you can tell the other person that they should pay you for the value of the goods.
You should get
legal advice before asking for payment for the value of the goods. If you later find out the goods are worth more than you thought, you may not be able to claim the extra amount.
For more information, see
What are the goods worth?
When writing your letter, make sure you include:
Once you have written the letter, you should:
Sample: For a sample notice, see
Sample letter of demand - goods.
If you don't know where to find the other person you could try:
For more information on how to find the person who has your goods see
Finding and naming the right defendant in the 'Debt - small claims' topic of this website.
If you have tried this and still can't find the person, you should get
For answers to commonly asked questions, see
Getting your goods back - Frequently Asked Questions.
Community Justice Centres