​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Identify the other party

Before you send a letter of demand asking for your goods back, you need to make sure you can find the person you are making a claim against. You also need to make sure you are naming the right person and you have their correct address. 

If you do not have the correct contact details for the other party you won't be able to clearly communicate your claim to them. If you end up going to court, you may not be able to serve (give) court documents on the other party and this will cost you money and time.

    Who are​​​ you making a claim against?

    You need to work out whether you are claiming against an individual person or a business.

    AlertIf you want to make a clai​m against a business, consumer laws may apply. For more information, ​go the NSW Fair Trading​ External link iconwebsite.​

    AlertGet legal advice if you are not sure whether consumer laws apply to your situation.

    Finding the name and address of a person

    If you have a claim against a person, you will need their first and last name and their correct address. 

    Here are some ways you can find a person's name and/or address. If you have tried these options and still cannot find the person, you should get legal advice.  

    Search the White​ pages

    To search the White Pages, go to the White Pa​ges​ webs​ite​.

    Contact by email or social media

    If you have another way of contacting a person, for example by email or online such as Facebook, you could contact them this way. You will usually need their street address if you want to go t​o court.

    Asking other people

    Ask other people who know the person.

    Private inv​​​​estigator

    You could hire a private investigator to find the person. You can find private investigators through internet searches or the Yellow Pages directory. 

    You should make sure any investigator you choose is licensed and that you have discussed the fee before deciding if this is an affordable option for you.