​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |

Responding to a letter of demand 

A letter of demand is a letter fro​m the other party asking you to return their goods, or pay you the money value of those goods. It often warns you tha​t if this​ is not done they may start a court case to recover the goods.

When you receive a letter of demand, this might be the first time you find out that someone wants their goods back. 

The letter may be sent by post, email or fax. The demand can also be made over the phone or in person.  

A letter of demand will usually state: 

  • what goods the other party wants back
  • whether the other party will accept payment for the goods rather than their return
  • how much the goods are worth
  • what the other party will do if you don't return the goods or pay the value of the goods by a certain date.

The letter may be sent by post, email or fax. The demand can also be made over the phone or in person.   ​

You can write a response to the letter of demand, explaining that you admit or deny their claim, offering to pay a different amount, or offering to pay the amount in instalments.

Sam​ple: Sample response to letter of demand – goods

When the other party receives your response, they will decide whether to accept your offer, put a counter-offer or take the case to court. 

If you and the other party reach an agreement, you should record any agreement with the other party in writing. For more information, see Resolving your dispute – Put it in writing​. 

HintIf you need help working out what payments you can afford, you may want to visit a financial counsellor. To find a free financial counsellor, go to the Financial Rights Legal Centre Externalwebsite. 

AlertWhat you write in your response to a letter of demand could be used against you later if the case goes to court. If you are not sure how to respond to a letter of demand, you should get legal advice.