This is an example of a request for more information. It is important to write your letter using your own details and based on your own circumstances. If you need more help, get legal advice.
Case study - Natalie and her pet dog
Natalie went to Queensland for a six month work contract. She could not take her pet dog, Charlie, with her. She asked her friend, Rachel to look after her dog while she was gone. When Natalie returned to Sydney, Rachel told her she was not going to give Charlie back. She said that Natalie had not looked after Charlie properly and left him for long periods alone. Rachel said that Charlie was better off with her. Natalie does not agree and wants Charlie back. Natalie sent Rachel a letter of demand. Rachel asks for more information.
Rachel Smith123 Johns StreetPENRITH NSW 2750
27 January 20xx
Natalie Saad 1/22 Example Street PENRITH NSW 2750
RE: REQUEST FOR FURTHER AND BETTER PARTICULARS OF CLAIM
I refer to your letter dated 21 January 20xx.
You referred to an agreement made on 4 June 20xx about returning Charlie the dog to you when you got back from Queensland. I do not recall making an agreement with you about returning Charlie to you.
Could you please provide me with more information and a copy of the agreement?
If you start legal action against me I will defend it.