This is an example of a response to a letter of demand. It is important to write your response using your own details and based on your own circumstances. If you need more help, get legal advice.
Whenever you write to the other party, you should make sure you only include things that you may want to rely on in court. You should double check any money amounts and dates to make sure they are correct. If you want to offer to settle the matter, you can write the words 'Without Prejudice' on your letter. This means the letter usually can't be used as evidence in court.
Case study - Natalie and her pet dog
Natalie went to Queensland for a six month work contract. She could not take her pet dog, Charlie, with her. She asked her friend, Rachel to look after her dog while she was gone. When Natalie returned to Sydney, Rachel told her she was not going to give Charlie back. She said that Natalie had not looked after Charlie properly and left him for long periods alone. Rachel said that Charlie was better off with her. Natalie does not agree and wants Charlie back. Natalie sent Rachel a letter of demand. Rachel responds to the letter of demand by making an offer.
Rachel Smith123 Johns StreetPENRITH NSW 2750
28 January 20xx
Natalie Saad 1/22 Example Street PENRITH NSW 2750
RE: CHARLIE THE DOG
I refer to your letter dated 21 January 20xx.
I deny that we had an agreement that I would return Charlie to you when you returned from Queensland. You gave Charlie to me, to keep as my dog, because you were moving to Queensland for work. There was no mention that you would be coming back from Queensland and certainly no agreement that I would return Charlie to you.
Charlie is very happy living with me. I have taken care of him, taken him to the vet regularly for check-ups and I walk him daily. I have a large backyard for him to run around. You live in a flat and have no backyard.
I am willing to pay you $100 instead of returning Charlie to you. This offer is open for seven (7) days from the date of this letter.
If you start legal action against me I will defend it.