About us
What is LawAccess NSW?
LawAccess NSW is a free government telephone service that provides
legal information, referrals and in some cases, advice for people who have a legal problem in NSW.
We are a starting point to help with your legal problem.
How can LawAccess NSW help me with my legal problem?
We can:
- give you legal information over the telephone
- send you information, for example, fact sheets, forms, publications
- in some cases, arrange for one of our lawyers to give you legal advice over the telephone
- refer you to another service, for example, if you need face to face legal advice, or a specialist legal service.
What type of legal problems can I get help with?
We can help you with a wide range of legal problems or questions about:
- going to court
- a crime
- a fine or traffic offence
- a debt
- your family or relationship
- domestic or family violence
- a dispute with your neighbour
- a problem at work
- buying goods and services
- a motor vehicle accident
- planning ahead (wills, powers of attorney, enduring guardianship).
Can I get legal information online?
Yes, you can get legal information from our website: www.lawaccess.nsw.gov.au
You can use our website to:
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find easy to read legal information about a wide range of legal issues
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search and access information in other languages
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access step-by-step guides and practical tools for dealing with your legal problem without a lawyer in the
Representing Yourself - LawAssist
section.
The Representing Yourself - LawAssist section of this website can help you if you are dealing with a legal problem or representing yourself in a court or tribunal.
You will find:
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information about a range of different legal topics including debt, car accidents, apprehended violence orders, fines, fences, employment rights, recovery of goods, driving offences and crime, and what to do after someone dies
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step by step guides to running a case
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instructions for preparing letters, legal documents and court forms
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sample letters, documents and forms
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flowcharts and interactive guides
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checklists and frequently asked questions
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information on alternatives to court.
For information, see
How to use Representing Yourself.
Are you Aboriginal or Torres Strait Islander?
We have Aboriginal staff who can talk to you about your legal problem and also connect you with other services, including Aboriginal legal services, if you need more help.
If you would like to talk to one of our Aboriginal staff, let us know when you contact us.
Can I get legal aid?
We can help you work out if legal aid may be available for your legal problem and if you meet the Legal Aid NSW means test. We can also help you to fill out the Legal Aid NSW application form over the telephone.
What if I need a private solicitor?
If you do need a private solicitor, we can arrange for the Law Society of NSW to send you the details of up to three private solicitors who cover the type of law you need assistance with.
How do I call LawAccess NSW?
You can call 1300 888 529 between 9am to 5pm, Monday to Friday (excluding public holidays).
If you are Deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service (NRS). Ask for LawAccess NSW on
1300 888 529.
Voice: 133 677
Speak & Listen: 1300 555 727
Internet Relay: 
www.relayservice.gov.au
Video Relay: Choose the available NRS video relay contact on Skype
If you require an interpreter, call the Translating and Interpreting Service (TIS) on 131 450 and ask for LawAccess NSW.
Who operates LawAccess NSW?
LawAccess NSW is a NSW government initiative. There are representatives from the following organisations on our Board:
