Due to staffing shortages, we are currently experiencing high call volumes. We're here to help you and appreciate your patience during this time.
If you are experiencing long wait times, here's some alternative ways you can get in touch with us:
- Use our online webchat service to chat to an Information Officer in real time.
- Visit our website for free legal information and a range of accessible resources designed to answer simple legal questions.
- Call during less busy periods such as early in the morning or later in the afternoon.
- Select the call back service during peak periods to avoid waiting.