​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |
LawAccess NSW > Representing Yourself

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Step by step guide - Applying for a review at the Hardship Review Board 

Before you apply for a review, it’s important that you speak to Revenue NSW about their decision. 

Step 1: Prepare your documents

Make sure you have all your supporting documents ready with you before you start your application. Once you start your application, you can’t save it for later. 

Your supporting documents need to explain your financial, medical or personal circumstances. Some examples of supporting documents and evidence include:

  • copies of your recent payslips, or Centrelink statement

  • copies of your recent bank statement showing your debts and income

  • copies of your most recent utility bills such as energy, water and phone bills

  • copy of your rental statement if you are renting

  • any written reports or letters from your doctor, psychologist or caseworker

  • any relevant police report or court document

  • any other document you think is relevant to your situation.

It’s against the law to make false and misleading statements about your situation.

Step 2: Consider if you want to authorise someone else to act your behalf

You can ask a friend, family member or a community welfare service to help you apply. 

If you want to authorise someone else to apply on your behalf, you need to complete an Authority to Act form.

For a copy of the form, see How to get help on the Hardship Review Board website.

Instructions: Instructions for completing an Authority to Act - HRB

Sample: Sample Authority to Act - HRB

Step 3: Apply online

You can apply for a review online, see Fines Hardship Review Board enquiry on the Hardship Review Board website.

There is no separate form.

If you are unable to apply online, call the Hardship Review Board on (02) 7808 6946 or send an email to fineshrb@revenue.nsw.gov.au. 

There is no fee to apply.

Step 4: Wait for the decision

The Hardship Review Board will make their decision based on the information that you originally provided to Revenue NSW as well as your application to the Hardship Review Board. 

You may be asked to provide further supporting evidence to help them make a decision. You will not to be able to attend the Hardship Review Board in person. 

You will receive a letter from the Hardship Review Board with the reasons for their decision.

If your application is successful

If your application is successful, the Hardship Review Board can direct Revenue NSW to:

  • allow you to pay your fine on a payment plan

  • change the amount on a payment plan postpone

  • payment of your fine write off your fine

  • allow or change a WDO.

Revenue NSW must comply with decision.

If your application is refused

If your application is refused, Revenue NSW can continue to enforce the fine against you and apply enforcement fees. 

You should speak to an advocate about the best way to deal with your fine(s).

For more information, see Advocates.

You can’t object to or appeal the decision of the Hardship Review Board.