​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |
LawAccess NSW > Representing Yourself

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Applying for a Work and Development Order 

If you have received an overdue fine from Revenue NSW, you may be able to apply for a Work and Development Order (WDO). A WDO involves doing an activity with an approved sponsor as a way of paying off or reducing your fine. 

    What is a WDO?

    A WDO enables you to reduce your fines by participating in certain activities or treatment programs through an approved WDO sponsor.  The activity you can do depends on your circumstances. It can include:

    • unpaid work
    • medical or mental health treatment
    • an educational, vocational or life skills course
    • financial counselling
    • drug or alcohol treatment, or
    • a mentoring program (if you are under 25).

    For more information, see Work and Development Orders on the Legal Aid NSW website.

    Who is eligible to apply?

    A WDO is only available if you:

    • have a mental illness
    • have an intellectual disability or cognitive impairment
    • have a serious addiction to drugs, alcohol or volatile substances
    • are homeless, or
    • are experiencing economic hardship.

    For more information on eligibility, see Find a WDO sponsor on the Revenue NSW website.

    You can also speak to an advocate. 

    For more information, see Advocates.

    How to apply for a WDO

    If you are eligible for a WDO, you must find an approved WDO sponsor. 

    For more information, see Find a WDO sponsor on the Revenue NSW website or call the WDO Hotline on 1300 478 879.

    Not all sponsors are listed online. It is best to call the WDO Hotline on 1300 478 879 to find out if there are any approved sponsors in your area.

    Once you find a sponsor, you will need to discuss your situation with them. The sponsor will ask you to provide information that supports your application.

    Here are some examples of the types of supporting documents you should provide:

    Mental illness

    • ​a letter from a treating doctor, psychiatrist, registered psychologist or mental health nurse

    • a letter or document from a government or non-government agency to assess mental health

    • a letter or document from Centrelink (if you are on a disability pension).

    ​Intellectual disability or cognitive impairment 

    • ​a job capacity assessment or other Centrelink report describing the disability or impairment (if you are on a disability pension)

    • a declaration of eligibility of services from Ageing, Disability and Home Care (ADHC)

    • a letter from a treating doctor, psychiatrist, registered psychologist or mental health nurse

    • a letter or document from a government or non-government agency to assess intellectual disability or cognitive impairment.

    ​Homelessness

    • ​a letter from a caseworker, lawyer, government or non-government agency working with the homeless which describes your living arrangements and how long you have been homeless.

    Serious addiction (drug or alcohol)

    • ​a letter from a treating doctor, psychiatrist, registered psychologist, social worker or nurse specialising in drug and alcohol addiction

    • a letter from a caseworker, counsellor or residential rehabilitation provider

    • a letter from a government or non-government agency experienced with working in drug and alcohol addiction.

    ​Financial hardship

    • a letter or document from Centrelink which confirms you are receiving Centrelink benefits (if you are a Centrelink recipient)

    • a copy of your most recent bank statements and payslips

    • a copy of your Medicare card if you have dependent children

    • evidence of child support payments (if you are paying child support).

    Exceptional circumstances

    • ​a copy of your recent bank statement or payslips

    • evidence of medical or other bills

    • a statement describing your current domestic circumstances.


    Once a sponsor is sat
    isfied that they have enough information, they can lodge an application with Revenue NSW on your behalf. The sponsor can apply online through the WDO self-service portal on the Revenue NSW website. 

    If your application is approved by Revenue NSW

    If your application for a WDO is approved by Revenue NSW, you must complete the activities nominated by your sponsor. 

    The type of activity you complete will count towards your fine.

    If you don’t comply with your WDO or provide false or misleading information, you will have to pay your fine and any additional penalties.

    If you are having difficulty complying with your WDO, speak to your sponsor about your situation. They can make a request to change or cancel a WDO for you.

    If you have completed your WDO activities but still have outstanding fines, you should speak to an advocate about your eligibility for a write off. 

    For more information, see Advocates.

    If your application is refused by Revenue NSW

    If Revenue NSW refuses your application for a WDO, you may be able to apply to the Hardship Review Board to review their decision.

    Before you apply for a review, you should consider contacting Revenue NSW to discuss their decision. 

    For more information, see Applying for a review at the Hardship Review Board