​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |
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​Restitution

If you were convicted of a relevant offence in NSW that caused injury to a victim, you may have to pay restitution. Restitution is when Victims Services takes action against you to recover the financial support and/or recognition payment paid to the victim or their family members.

This topic has information about:


    This topic provides information for offenders who have received an order for restitution from Victim Services or an overdue fine notice from Revenue NSW about the payment of a restitution order. This topic does not provide information for victims of crime. 

    What is restitution?   

    Restitution is the process Victims Services follows when they start a claim against an offender to recover money paid to a victim or their family members for financial support and/or recognition following an act of violence. Victims Services will start the process by sending you an order for restitution. 

    This section covers:

    • What is a relevant offence?
    • What is a conviction?
    • What is an order for restitution?
    • Time limits

    For more information, see What is restitution?  

    Responding to an order for restitution

    An order for restitution is the first step that Victims Services takes to recover money from a person who has committed a violent act against a victim. An order for restitution was previously called a ‘provisional order’. 

    This section covers:

    • Paying an order for restitution in full 
    • Objecting to an order for restitution 
    • Applying for a review at the NSW Civil and Administrative Tribunal (NCAT)
    • Consenting to the order for restitution 
    • Doing nothing

    For more information, see Responding to an order for restitution. 

    Existing payment arrangement with Victims Services

    If you received a provisional order from Victims Services before 27 April 2020, and you have a payment plan with Victims Services, you must ensure your payments are made on time.

    This section covers:

    • If your financial circumstances have changed
    • If you stop making repayments

    For more information, see Existing payment arrangement with Victims Services.

    Responding to an overdue fine from Revenue NSW

    If you received an overdue fine from Revenue NSW for a restitution debt, it means that Victims Services has confirmed the order and referred it to Revenue NSW for enforcement. There are many ways you can respond to an overdue fine from Revenue NSW.

    This section covers:

    • If you are in prison
    • Paying an overdue fine 
    • Applying for a Work and Development Order (WDO)
    • Applying for a write off
    • Applying for a review at the Hardship Review Board
    • Getting help from an advocate
    • Enforcement of an overdue fine

    For more information, see Responding to an overdue fine from Revenue NSW

    Bankruptcy

    Even if you are bankrupt or have applied for bankruptcy you may still be liable to pay restitution. Whether you are liable will depend on when you applied for bankruptcy.

    This section covers:

    • If you are already bankrupt and have received an order for restitution
    • If you are thinking of applying for bankruptcy
    • If you apply for bankruptcy after receiving an order for restitution
    • If you apply for bankruptcy before receiving an order for restitution but no sequestration order is made until after the order for restitution is confirmed
    • If you apply for bankruptcy after an order for restitution is confirmed

    For more information, see Bankruptcy.

    Who’s who at NCAT

    This section has a picture of what a hearing room at the Tribunal looks like.

    For more information, see Who’s who at NCAT.

    Forms 

    This section has instructions, sample forms and sample letters.

    For more information, see Forms. 

    Frequently Asked Questions 

    This section has answers to common questions that you may have when you are responding to an order for restitution, confirmed order or overdue fine. 

    For more information, see Frequently Asked Questions. 

    Last Updated: November 2021


    COVID-19 Update

    If you need to file documents with Victims Services, Revenue NSW or the Tribunal, you should contact them directly to see what options are available to you. You may be required to file the documents online, by post or in-person. 

    If you need to appear at the Tribunal, you should contact them directly to see what options are available to you. You may be required to appear in person, by phone or Audio Visual Link (AVL).

    For more information, see:

    Together against COVID-19 on the Department of Communities and Justice website

    COVID-19 (coronavirus) and Revenue NSW on the Revenue NSW website

    Coronavirus (COVID-19) on the NCAT website.

    Further information

    Victims Services - Restitution by offenders

    Revenue NSW - Overdue fines