Complaint bodies
With certain types of complaints there are certain agencies who are responsible for dealing with them:
Discrimination
In NSW the Anti-Discrimination Board of NSW promotes anti-discrimination, equal opportunity principles and policies throughout NSW. It administers the anti-discrimination laws, and handles complaints under the Anti-Discrimination Act 1977 (NSW). It is part of the NSW Department of Justice.
For more information, see
Making a complaint on the Anti-Discrimination Board of NSW website.
Victims of crime
Victims of crime in New South Wales have a Charter of Victims Rights (the Charter) to protect and promote their right.
The Charter of Victims Rights outlines 18 rights for victims of crime in NSW.
If you believe that a NSW Government or non-government agency or contractor (excluding private legal officers and medical practitioners) funded to provide services to victims of crime has not acted in accordance with the Charter of Victims Rights, you are entitled to make a complaint.
Dismissal from employment or being treated badly at work
The Fair Work Commission (the ‘commission’) is Australia’s national workplace relations tribunal. It was established by the Fair Work Act 2009 (Fair Work Act) and is responsible for administering the provisions of the Fair Work Act.
The commission has powers to deal with:
• unfair dismissal claims
• anti-bullying claims
• general protections and unlawful termination claims.