Making a complaint
You may want to make a complaint if you believe that you have been treated unfairly or badly by:
- a government organisation
- the police
- a business, or
- your employer.
You may not be happy with:
- a decision that affects you
- a product or service you received
- information you were given or
- the way you were treated.
You may also want to make a complaint about something you read, saw on television, the internet, or heard on the radio.
In this topic you will find information to help you understand the complaints process, including: