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This page has an example of a response to a letter of demand. It is important to write your letter using your own details and based on your own circumstances. If you need more help, you should get legal advice.
Case study - Rob and Mick
Rob parked his car at a shopping centre. After checking his mirrors, Rob slowly reversed out of a parking spot at the shops when he suddenly felt a bump. Rob had run into a car that was behind him. Rob does not have comprehensive car insurance. Rob tried to resolve the dispute with Mick and sent him a letter of demand to pay for the cost of repairs to his car. Mick responds to the letter of demand.
Mick Johnstone1 Seymour StreetCroydon Park NSW 2133
22 December 20xx
Rob Taylor 4/20 Lea Street Croydon NSW 2132
RE: CAR ACCIDENT - TUESDAY 1 DECEMBER 20xx
I refer to your letter dated 15 December 20xx.
I deny that the car accident on Tuesday 1 December 20xx at Burwood was my fault.
You pulled out of your parking space at the shopping centre without looking. I had already put on my brakes but your car came back and hit the front of my car. As a result my car was also damaged and needs repair. I am in the process of getting quotes and will forward them to you soon.
I do not believe that I am at fault and will not be paying for any repair work for your car.