​ሕግንና ደንብን በተመለከተ እርዳታ ማግኘት ይፈልጋሉን? - Amharic | هل تحتاج لمساعدة قانونية؟ - Arabic | ܤܢܝܼܩܵܐ ܝ݇ܘ̤ܬ ܠܗܲܝܵܪܬܵܐ ܩܵܢܘܿܢܵܝܬܵܐ؟ - Assyrian | Need Legal Help? - Auslan | Treba li vam pravna pomoc? - Bosnian | Burmese â Need Legal Help? | 需要法律帮助吗? - Chinese Simplified | 需要法律幫助嗎? - Chinese Traditional | Trebate li pravnu pomoć? - Croatian | ضرورت به کمک قانونی دارید؟ - Dari | Wïc Kuɔɔny në Wɛ̈t Löŋ? - Dinka | آیا به کمک حقوقی نیاز دارید؟ - Farsi | Gadreva na Veivuke Vakalawa? - Fijian | Kailangan ninyo ba ng tulong na panglegal? - Filipino | Besoin d’aide juridique ? - French | Χρειάζεστε βοήθεια σε νομικά ζητήματα - Greek | क्या आपको कानूनी सलाह चाहिए? - Hindi | Butuhkan Bantuan dalam Masalah Hukum? - Indonesian | Hai bisogno di assistenza legale? - Italian | ត្រូវការជំនួយលើបញ្ហាផ្លូវច្បាប់ឬទេ? - Khmer | 법적인 도움이 필요하십니까? - Korean | Ви треба ли помош со правни работи? - Macedonian | कानूनी सहयोग चाहिएको छ? - Nepalese | Necessita de ajuda com questões jurídicas? - Portuguese | Вам нужна юридическая помощь? - Russian | E Manaomia Fesoasoani i Mea Tau Tulafono? - Samoan | а ли вам треба помоћ у правним питањима? - Serbian | Ma u baahan tahay Caawimmad xagga sharciga ah?- Somali | ¿Necesita ayuda con cuestiones jurídicas? - Spanish | சட்ட உதவி தேவையா? - Tamil | ท่านต้องการความช่วยเหลือทางด้านกฎหมายไหม? - Thai | Fiema’u ha tokoni Fakalao? - Tongan | Yasal Danışmaya İhtiyacınız mı var? - Turkish | Cần Được Giúp Đỡ Về Luật Pháp? - Vietnamese |
LawAccess NSW > Representing Yourself > Car accidents > What to do after an accident

Department of Justice is now the Department of Communities and Justice.  Find out more >

What to do after an accident 

If you are involved in a car accident, there are some things you should do either straight away or soon after the accident:

    Alert iconYou should not admit to the other driver that the accident was your fault as this may affect any future court action or your insurance claim.

    Help anyone injured

    The driver in an accident m​ust stop and give help to anyone who is injured. It is an offence not to stop and give an injured person any assistance. ​

    A person who is injured in a car accident, may be able to make a claim for medical expenses and compensation.

    For more information, see Injuries.

    Reporting the accident to the police 

    Not all accidents have to be reported police. 

    For information about when and how to report an accident to the police, see Reporting the accident to the police.

    Exchanging details

    It is important that the people involved in a car a​ccident have each other's contact details. It is an offence to not exchange details. 

    For more information about what details to get, and how to get them if the other driver will not provide them, see Exchanging details

    Alert iconIf the other driver will not exchange details, you should make a note of the other car's registration plates and report the accident to the police within 24 hours. 

    Take photos

    At the scene of an accident it is important to gather what evidence you can about the damage to the vehicles, and the location of the accident. It is useful if you can: 

    • ​take photos of any damage to your car or the other driver's car
    • take photos of any damage to property
    • take photos of the place where the accident happened, for example, the intersection, street signs, traffic lights
    • take photos showing the point of collision of the vehicles. 

    These photos may help you show what damage was caused in the accident, how the accident occurred and whose fault it was.

    For more information, see Evidence

    Get witness details

    It is also useful to record the names and contact details of any witnesses at the scene of an accident. You may need to ask those people to provide you with a witness statement describing what they saw.

    For more information, see Evidence.

    Contact your insurance company 

    If your car is insured, you may have to tell your insurance company about the accident even if you decide not to make a claim. 

    It is a condition of most comprehensive and third party property insurance policies that the insured person tells the insurance company about an accident as soon as possible. You should read the Product Disclosure Statement (PDS) which explains the terms and conditions of your insurance policy.

    For more information, see Insurance

    Alert iconIf you don't tell your insurance company about your accident, it may affect any future insurance claims you may make.

    Two drivers exchanging details 

    Further information

    Financial Rights Legal Centre - MVA Problem Solver