Asking for a review
This section covers:
When can you ask for a review?
You can ask Revenue NSW to review the fine at any time, even if an overdue fine has been issued. The one exception is if you paid the fine in full before you received the fine reminder notice. If you did this, you have 60 days from when the fine notice was issued to ask for a review
What will Revenue NSW consider?
Revenue NSW will carefully review your application, taking into account the seriousness of the offence and the supporting documents you supply.
Revenue NSW will use the NSW Government Caution Guidelines and Internal Review Guidelines under the Fines Act 1996 as a framework to guide their decision-making. This ensures the process is fair and upholds the public expectation of road safety in NSW. Revenue NSW also take into account the Review Assist guidelines.
Once a review is submitted, Revenue NSW will put your fine on hold while they investigate your request. There will be no action taken until a decision is made and you have been advised of the outcome.
If someone else was driving your car at the time of the offence, you should nominate the responsible driver. For more information see
Naming the person responsible.
How to ask for a review
You can request a review in the following ways:
- online via myPenalty, or
- by writing a letter to Revenue NSW.
Online via myPenalty
To login to
myPenalty, you will need the fine notice number and the date of the offence. Once you have logged in, you will be able to make a request for review.
By writing a letter to Revenue NSW
You can write a letter to Revenue NSW requesting for a review of a fine notice.
You will need to:
- explain why you are seeking the review
- attach any copies of documents that support your claim, for example, the police report about your car being stolen, or your receipt from a parking meter that turned out to be the wrong meter, and
- make a copy for your records and send the letter and attached documents to:
PO Box 786,
Strawberry Hills NSW 2012.
There is no fee to ask for a review.
Revenue NSW may need to contact you or the authority that issued your fine for further information. Please make sure you give Revenue NSW your best contact number.
What happens after a review?
Revenue NSW will tell you about the outcome of your review in writing via email or a letter. You will be also advised what to do next, what options you now have and the time frame. The decision could be:
- Fine to stand – means the review found that your fine was issued correctly. You will need to deal with your fine by the due date to avoid further costs or action.
- Caution – means Revenue NSW have found you responsible, but due to the circumstances Revenue NSW are giving leniency and you are not required to pay the fine. The fine may still appear on your driving record.
- No actioned – means the fine was issued in error. The fine will be cancelled, and you do not have to pay. It will not appear on your driving record.
- Cancelled – means the issuing authority has requested the fine be withdrawn.
If Revenue NSW decides that the fine stands, what happens next depends on whether you have already paid the fine or not:
- If you have paid the fine, Revenue NSW will send you a notice of the review decision.
- If you have not paid the fine, you will be sent a new fine reminder notice which will include a new due date.
If you would still like to challenge the fine you can apply to have the fine heard in court:
- If you paid the fine after you received a fine reminder notice, you can apply to have your fine heard in court up until 28 days after you get notice of the review decision.
- If you paid the fine in full before you received the fine reminder notice, you can apply to have your fine heard in court up until 90 days from the date the fine notice was served.
- If you have not paid the fine, you can apply to have your fine heard in court until the date of the new fine reminder notice.
For more information, see Apply to have your fine heard in court.