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When you are ready to start negotiating, you can contact the other party. Remember to stay calm, keep a record of all your contact and don't give up if it gets tough.
You may feel angry, hurt, upset or anxious. This is normal and understandable. When you are negotiating, consider these tips:
If you are having trouble negotiating, you could try to:
It is a good idea to keep records of:
If you and the other party misunderstand each other or disagree on something that was discussed, it is helpful to have a written record of what happened.
You will probably need more than one phone call, letter, or meeting to reach an agreement. If it looks like you are close to an agreement, don't give up.
If you have not received a reply from the other party, follow up a phone conversation or a meeting with a letter or email.
If you are offered something you have not thought of before and you want time to think about the option, tell the other party and agree on a time when to have the next meeting.
If you are negotiating with a business about a debt, for example a bank, credit union, debt collector, collection agency or insurance company, you can make an offer to pay a lesser amount. The business may agree to accept a lesser amount to settle the dispute quickly and cheaply.