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These flowcharts give you a visual overview of how to make or respond to a claim for the recovery of goods.
If you want to recover your goods from someone, the first step is to send a letter of demand.
For more information about what can happen after you send a letter of demand to recover your goods, see Making a claim – flowchart.
If someone is chasing you for goods, there are different ways you can respond to their claim.
For more information about what you can do and what might happen when you receive a letter of demand, see Responding to a claim – flowchart.