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Before you send a letter of demand asking for your goods back, you need to make sure you can find the person you are making a claim against. You also need to make sure you are naming the right person and you have their correct address.
If you do not have the correct contact details for the other party you won't be able to clearly communicate your claim to them. If you end up going to court, you may not be able to serve (give) court documents on the other party and this will cost you money and time.
You need to work out whether you are claiming against an individual person or a business.
If you have a claim against a person, you will need their first and last name and their correct address.
You should make sure any investigator you choose is licensed and that you have discussed the fee before deciding if this is an affordable option for you.
If you have tried these options and still can't find the person, you should get legal advice.