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Before you send a letter of demand asking for your goods back, you need to make sure you can find the person you are making a claim against. You also need to make sure you are naming the right person and you have their correct address.
If you do not have the correct contact details for the other party you won't be able to clearly communicate your claim to them. If you end up going to court, you may not be able to serve (give) court documents on the other party and this will cost you money and time.
You need to work out whether you are claiming against an individual person or a business.
If you want to make a claim against a business, consumer laws may apply. For more information, go the NSW Fair Trading website.
Get legal advice if you are not sure whether consumer laws apply to your situation.
If you have a claim against a person, you will need their first and last name and their correct address.
Here are some ways you can find a person's name and/or address. If you have tried these options and still cannot find the person, you should get legal advice.
Search the White pages
To search the White Pages, go to the White Pages website.
Contact by email or social media
If you have another way of contacting a person, for example by email or online such as Facebook, you could contact them this way. You will usually need their street address if you want to go to court.
Asking other people
Ask other people who know the person.
You could hire a private investigator to find the person. You can find private investigators through internet searches or the Yellow Pages directory.
You should make sure any investigator you choose is licensed and that you have discussed the fee before deciding if this is an affordable option for you.