Mediation
Mediation is another way of solving a problem. At mediation, you and the other party, with the help of a neutral person called a 'mediator', can try to settle the dispute about goods without going to the NSW Civil and Administrative Tribunal (NCAT).
The mediator helps people understand the problem, talk to each other and come up with solutions. A mediator will not take sides and can't give you legal advice.
Community Justice Centres (CJCs) provide free mediation services in NSW. The staff can tell you if your situation is suitable for mediation. CJCs will then contact the other person and encourage them to participate in a mediation session.
For more information, see
How it works on the Community Justice Centres website.
If you can reach an agreement on getting your goods back or being paid money instead, you can put it in writing. If you and the other party agree to make the agreement legally binding, you can write down what has been agreed as 'terms of settlement'.
For more information, see Put it in writing.
For more information, see the Mediation section of the Legal skills topic.