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It is a good idea to try to resolve a dispute without going to the NSW Civil and Administrative Tribunal (NCAT). You can try to resolve your dispute by negotiating directly with the other party. If you need help, you could arrange for an independent person to assist you both through a process called 'mediation'. If you reach an agreement, you should put it in writing.
If you settle your case you will not have to go to NCAT. Here are some benefits:
It can take months for your matter to be finalised at NCAT. You will also have to make time to prepare for and attend NCAT.
Going to NCAT can be stressful. You will need to be organised and prepare your written evidence. You will also need to be prepared for the hearing. Before going to NCAT, it is a good idea to think about the impact the case will have on you personally and whether it is worth the stress.
If you go to NCAT, a Tribunal Member will make a decision based on the evidence that is presented. The Tribunal Member will exercise their judgment when applying the law to the facts, and weighing up the evidence.
If you and the other party can reach an agreement, there is less uncertainty about what the outcome will be.
For more information, see:
If there is an Apprehended Violence Order (AVO) against you protecting the other party or anyone they have a domestic relationship with, you should get legal advice before contacting them. You may be breaching the AVO if you contact them.
There are strict time limits to start a claim in NCAT. For more information, see Going to NCAT.