Contact us
You can call 1300 888 529 between 9am to 5pm, Monday to Friday (excluding public holidays). You can chat to us - simply click on the chat icon on the right hand side of any page to start a chat with an Information Officer.
If you are Deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service (NRS). Ask for LawAccess NSW on 1300 888 529.
Voice: 133 677
Speak & Listen: 1300 555 727
Internet Relay: www.relayservice.gov.au
Video Relay: Choose the available NRS video relay contact on Skype
If you require an interpreter, call the Translating and Interpreting Service (TIS) on 131 450 and ask for LawAccess NSW.
If you want to call LawAccess NSW from outside of Australia, call +61 1300 888 529 between 9am and 5pm, Monday to Friday, Australian Eastern Standard Time (AEST) or Australian Eastern Daylight Time (AEDT).
Please note: Some countries and telecommunication providers may have restrictions on dialling international 1300 numbers.
Feedback
At LawAccess NSW we are always looking for ways to improve, and value feedback from our customers about our website and telephone service. We have a number of ways that you can use to provide
feedback.
Accessing Information
The
Government Information (Public Access) Act 2009 (GIPAA) replaces the
Freedom of Information Act 1989.
GIPAA creates new rights to information that are designed to meet community expectations of more open and transparent government. It encourages the routine and proactive release of government information, including information held by providers of goods and servies contracted by government agencies.
For more information about about LawAccess NSW policies then please see
LawAccess NSW Policies and Tabled Documents.
For more information about GIPAA and accessing information held by the Department of Justice and Attorney General then please see
Accessing the Department's Information.